Is Twitter In Decline?

February 22nd, 2010

I was on Scott Bishop’s website just now and I came across his recent Twitter post. I found it to be an interesting read and clicked over to RJMetrics to get a further feel for the statistics that Scott laid out and discussed. The gist of these posts was to analyze recent data released on Twitter usage and what it may mean for the future of the online social network. Here are the pertanent results from RJM:

  • Twitter ended 2009 with just over 75 million user accounts.
  • The monthly rate of new user accounts peaked in July 2009 and is currently around 6.2 million new accounts per month (or 2-3 per second). This is about 20% below July’s peak rate.
  • A large percentage of Twitter accounts are inactive, with about 25% of accounts having no followers and about 40% of accounts having never sent a single Tweet.
  • About 80% of all Twitter users have tweeted fewer than ten times.
  • Only about 17% of registered Twitter accounts sent a Tweet in December 2009, an all-time-low.
  • Despite these facts, Twitter users are becoming more engaged over time when we control for sample age.
  • And their conclusions of this data

  • When you look at new account registrations, no one can deny that Twitter is still growing like a rocketship (that’s good).
  • However, upon closer inspection, the rate of new user signups has dropped meaningfully from its peak and many new users never do anything with their accounts (that’s bad).
  • Furthermore, the percentage of accounts sending out tweets has steadily declined over the past six months (that’s worse).
  • However, our cohort analysis reveals tremendous loyalty and engagement from those Twitter users who stay on the system after their first week as members (that’s good).
  • In fact, those users who stay become more active over time, so much so that they make up for the missing activity from those users who leave (that’s incredibly good).
  • I would say that these results are a mixed bag of sorts. Twitter is obviously still growing but the regressive rates cited are concerning.

    When Twitter began to catch on about a year ago I checked it out and couldn’t see the point. As a regular person it looked like a site dedicated to Facebook status updates. I refrained from getting an account but my partner set up one for our clothing company. I began to think that the only real advantage of Twitter was for brands. It allowed them to connect with users. That seemed to make enough sense.

    But it left a bigger problem. Why does an average person care to use Twitter? Who wants to follow the average person? It isn’t like Facebook where you can stalk everybody you know’s life. On Twitter you kind of have to hope your important enough for somebody to want to stalk you. Sounds difficult. Whereas on Facebook all 500 of your friends are accessible to see everything about you, on Twitter maybe 25 of your friends can figure out what you’re eating, which they can also figure out from your Facebook. This was my thinking a year ago as I continued to keep a close eye on the new startup.

    It is for this reason that about 6 months ago I said that Twitter would be rendered irrelevant within 2 years. Not completely irrelevant, just Myspace irrelevant. Myspace is still a big deal, you just have to be looking for something specific to get the most out of it. Otherwise you won’t like it because it has become cluttered with so much waste. The days of it being the communication hub died when Facebook stepped on it and it failed to respond.

    The bottom line is Twitter has a problem. It is a great networking tool. But most people don’t want to network. They just want to communicate with people they are already friends with. Twitter does not provide that community atmosphere that attracts, and addicts the masses. It fills a niche for connecting people who don’t know each other through things they both want to know about.

    About a month ago I finally figured out that Twitter may help me out and I signed up. I still think it will be reduced to Myspace status in 2 years, but I still use Myspace for my brands. Twitter will continue to have a use. But soon the general public will cease signing up for it in droves because most people who sign up sign up because they think its trendy. Shortly thereafter they conclude they can’t use it and they abandon their accounts. What will Twitter do when it isn’t trendy anymore?

    Based on the recent progression of social networks, Myspace>Facebook >Twitter(I realize there were sites before Myspace, but I’m only 21), it is safe to conclude the next big social network is right around the corner at which point the only thing holding Twitter or any of the other big 3 up will be its core competencies. Facebook remained steady through Twitter which was predictable. But how will Twitter look after the next wave?

    Things can always change. Twitter could reconstruct and evolve as other sites emerge, which Myspace never managed to do. But I predict it will be reduced to a similar state.

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    3 Responses to “Is Twitter In Decline?”

    1. Ross Says:

      Solid post Jason, lots of insight here and definitely some statistics that are solid for anyone trying to look at upcoming trends. If anything, I think that twitter will end up selling their service to a big player like google or Yahoo. The people in charge over at twitter have done business with google before selling one of their other brain childs a while back (it slips my memory right now). But I don’t know if they’ll have a choice. If Twitter has in fact reached its plateau the future for the networking tool is bleak.

    2. Jason P McGee Says:

      Interesting take. If Yahoo is smart they will sell themselves to Microsoft while they still have some value. They blew it like 3 times but it’s still salvageable. That would be an interesting situation if Microsoft somehow got control of Twitter given that they already have about a 2% stake in Facebook. Google could also be a possibility. They like to swallow things up that generate no money but have lots of users and then figure out how to generate money. Twitter would make sense with their huge user base.

    3. Tony Ruiz Says:

      I can see a company like google buying twitter. I think the founders behind twitter are some smart people and will adjust to the change and demand of its users. The founders know twitter is a big play for businesses and they are making it easier for companies to engage with their fan base.

      I agree with Ross solid post indeed.

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